pk07 Privacy Policy – How We Protect Your Personal Data

1. Introduction

pk07 ("we", "us", "the platform") takes the privacy of its users seriously. This Privacy Policy sets out what personal information pk07 collects from users, the reasons for collecting it, how it is used and stored, and what rights users have over their own data.

This policy covers all interactions with the pk07 platform, including the website at pk07.fun, the pk07 Android App, and any communication channels used for customer support. It should be read alongside the pk07 Terms and Conditions and the Responsible Gaming policy.

If you have any questions about this policy or how your data is handled, you can contact the pk07 support team at [email protected]. Support is available in English and most queries are responded to within one business day.

2. Data We Collect

pk07 collects personal information in the following categories:

pk07 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or health information unless specifically required by applicable law or for mandatory responsible gaming processes.

3. How We Collect Data

pk07 collects personal information through the following means:

• Direct registration: Information you provide when creating your pk07 account, including your name, date of birth, email address and contact number.
• Identity verification: Documents you submit when requested to verify your age or identity, such as a copy of your CNIC or other government-issued ID.
• Transactions: Data generated when you make a deposit or withdrawal using JazzCash, Easypaisa, Raast, bank transfer or another supported payment method.
• Platform activity: Data generated automatically as you use pk07 — including which games you play, which sports markets you bet on, how long sessions last and your bet history.
• Device and browser data: Technical information collected automatically when you access pk07 via a browser or the App, including IP address, device model, operating system and browser type.
• Customer support interactions: Information shared when you contact pk07 support via email or live chat, including the content of your messages and any attachments you provide.
• Cookies and tracking technologies: Data collected via cookies and similar technologies when you browse the pk07 website or use the App. See Section 7 for full details.

4. How We Use Your Data

pk07 uses the personal information collected for the following purposes:

• Account operation: To create and maintain your pk07 account, authenticate your identity at login and manage your account settings and preferences.
• Transaction processing: To process PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer, debit cards and mobile wallets, and to maintain accurate financial records associated with your account.
• Identity and age verification: To confirm that users meet the minimum age requirement of 18 years and that the identity information provided is accurate. This may include cross-referencing submitted documents.
• Customer support: To respond to your queries, resolve account issues, investigate complaints and maintain records of support interactions for quality assurance.
• Fraud prevention and security: To monitor account activity for signs of fraudulent behaviour, unauthorised access, money laundering, collusion or bonus abuse, and to take appropriate action where such activity is detected.
• Responsible gaming: To monitor patterns of play and identify accounts that may require responsible gaming intervention, including applying deposit limits, session reminders or self-exclusion where appropriate.
• Platform improvement: To analyse aggregated usage data and improve the pk07 platform, including the Sports Betting section, Casino, Slot Games, Bingo and the App.
• Marketing communications: To send relevant promotions, bonus offers and platform updates to users who have opted in to receive such communications. Marketing can be opted out of at any time.
• Legal compliance: To meet any obligations imposed by applicable law, including record-keeping requirements and responding to lawful requests from relevant authorities.

5. Payment Data and Financial Information

Given that all transactions on pk07 are processed in PKR, payment data is handled with particular care. When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, bank transfer, debit card or mobile wallet, the relevant transaction details are processed by pk07 and the relevant payment provider.

pk07 does not store full card numbers or complete mobile wallet credentials on its own systems. Payment processing is handled through secure channels, and only the minimum financial reference information required to match transactions to your account is retained by pk07.

Transaction history — including deposit amounts, withdrawal requests and dates — is retained as part of your account record for the purposes of financial accountability, dispute resolution and fraud prevention.

6. Sharing Your Data

pk07 does not sell or rent your personal information to third parties. However, limited sharing of data takes place in the following circumstances:

• Payment providers: Transaction data is shared with payment processors such as JazzCash, Easypaisa, Raast and banking partners solely for the purpose of processing deposits and withdrawals.
• Identity verification services: Where third-party identity verification tools are used, the minimum required data (such as name and ID document) may be shared with that service provider for verification purposes only.
• Game and technology providers: Aggregated or anonymised usage data may be shared with game providers to support platform performance. No personally identifiable information is shared with game studios for commercial purposes.
• Legal and regulatory obligations: pk07 may be required to share account data or transaction records in response to a lawful request from a relevant authority. pk07 will share only the minimum information required to comply with such requests.
• Fraud prevention networks: In cases of confirmed fraud or financial crime, relevant account information may be shared with payment providers or financial institutions to prevent further harm.

All third parties who receive data from pk07 are required to handle it securely and use it only for the specific purpose for which it was shared.

7. Cookies and Tracking Technologies

pk07 uses cookies and similar tracking technologies to operate the platform effectively and improve your experience. Cookies are small text files stored on your device when you visit the pk07 website or use certain features of the App.

The types of cookies used by pk07 include:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that help protect your account. Essential cookies cannot be disabled without breaking core platform functionality.
• Analytics cookies: Used to understand how users interact with pk07 — such as which pages are visited most, how long sessions last and where users navigate from. This data is aggregated and used to improve the platform.
• Preference cookies: Store your platform preferences, such as language or display settings, so they are remembered between sessions.
• Marketing cookies: Used to track whether you arrived at pk07 via a promotional link, and to measure the effectiveness of pk07's own promotional communications. These do not involve sharing your data with external advertisers.

You can manage your cookie preferences through your browser settings. Disabling non-essential cookies may affect some features of the pk07 platform but will not prevent you from accessing your account or placing bets.

8. Data Security

pk07 takes data security seriously. The following measures are in place to protect your personal information:

• Encryption of data in transit using TLS (Transport Layer Security) across the website and App.
• Encryption of sensitive data at rest, including identity documents and financial references.
• Access controls that limit which members of the pk07 team can view personal account data, based on the principle of least privilege.
• Monitoring systems that detect unusual account activity or access patterns and trigger security reviews.
• Regular security assessments of the platform infrastructure.

Despite these measures, no online platform can guarantee absolute security. Users are encouraged to use a strong, unique password for their pk07 account, enable any available account security features and contact support immediately if they suspect their account has been accessed without authorisation.

9. Data Retention

pk07 retains personal data for as long as is necessary for the purposes for which it was collected, or as required by applicable law.

• Active accounts: Personal data is retained for the full duration that your account remains active on pk07.
• Closed accounts: Following account closure, pk07 retains transaction records, identity verification documents and account history for a minimum period in line with standard financial record-keeping requirements. This is typically five years from the date of account closure, though the specific retention period may vary.
• Support records: Customer support interaction records are retained for a reasonable period to support dispute resolution and quality assurance.
• Marketing data: If you have opted out of marketing communications, your opt-out preference is retained to ensure you are not contacted again. The underlying contact data may be deleted upon request subject to other retention obligations.

When data is no longer required and there is no legal basis to retain it, it is securely deleted or anonymised.

10. Your Data Rights

As a pk07 user, you have the following rights in relation to your personal data. To exercise any of these rights, contact pk07 support at [email protected] with your registered email address and a description of your request.

11. Minors and Under-18 Users

pk07 is strictly an adults-only platform. The minimum age to register an account and use the platform is 18 years. pk07 does not knowingly collect personal data from individuals under the age of 18.

If pk07 becomes aware that an account has been registered by a minor, the account will be suspended immediately, any balance will be frozen pending review, and the personal data associated with the account will be handled in accordance with this policy and applicable law.

If you are a parent or guardian and believe that a minor has registered an account on pk07, please contact support at [email protected] as soon as possible so that the account can be investigated and closed.

12. Marketing Preferences and Communications

pk07 may send marketing communications to registered users, including promotional offers, bonus alerts, Sports Betting event notifications, Casino and Slot Games updates and general platform news. These communications are sent to the email address or mobile number registered on your account.

Marketing communications are only sent to users who have either opted in during registration or have not opted out. You can manage your marketing preferences at any time:

• Through the notification settings in your pk07 account dashboard.
• By clicking the unsubscribe link in any marketing email from pk07.
• By contacting pk07 support at [email protected] and requesting to be removed from marketing communications.

Opting out of marketing will not affect essential communications — such as account security alerts, deposit confirmations, withdrawal status updates and support responses — which are sent regardless of marketing preference as they relate directly to the operation of your account.

13. Changes to This Privacy Policy

pk07 may update this Privacy Policy from time to time to reflect changes in how the platform operates, improvements to our data practices or changes in applicable requirements. The date at the top of this page is updated each time a revision is made.

Where a change is material — meaning it affects how your personal data is used in a significant way — pk07 will notify registered users via the email address associated with their account. For minor or clarifying changes, the updated policy will be published on this page without separate notification.

Continued use of pk07 following the publication of an updated Privacy Policy constitutes acceptance of the revised terms. If you do not agree with a change, you should stop using the platform and contact support to discuss closing your account.

We recommend checking this page periodically, particularly if you are a regular pk07 user, to stay informed of any updates to how your data is handled.

14. Contact Us About Privacy

If you have a question about this Privacy Policy, want to exercise any of your data rights, or have a concern about how pk07 has handled your personal information, you can reach the support team at:

For broader information about your account, platform rules and responsible gaming tools, visit the About Us, Terms and Conditions and Responsible Gaming pages.